FAQ

Do you accept insurances?

We accept most major PPO insurances and Medicare for non-membership patients. For patients paying out of pocket, our self-pay rates are reasonably priced. Please note that aesthetic/wellness services are not covered by health insurance plans.

What insurances do you accept?

Currently we accept the following insurances:

  • Aetna
  • Cigna
  • Coventry
  • GEHA
  • Medicare
  • Multiplan
  • Oxford
  • PHCS Savility
  • Tricare East Certified
  • United Healthcare
Do I need to be a membership patient to be seen?

We are more than happy to see you as a non-membership patient of our practice! You are welcome to use your health insurance plan or pay out of pocket. Patients with health insurance plans that are out of network from our practice can pay out of pocket and we can provide an invoice that you may submit to your insurance company for reimbursement.

I have medical insurance. Why did I receive a bill?

An annual deductible is the dollar amount you must pay out of pocket during the year for medical expenses before your insurance coverage begins to pay. Any time you receive medical care, your insurance company expects you to pay for your services in full until your deductible is met.

For example, if we charge $200, your insurance approves $100 and may pay 80% of that. The other $20 is the patient’s responsibility. What we charge in your billing statement is the portion the insurance company has determined is not covered by the company until your yearly deductible is met.

What are your membership fees?
  • Ages 18-39 : $100 per month.
  • Ages 40-64 : $150 per month.
  • Ages 65 and over : $200 per month.
How often may I see the doctor as a membership patient?

You may see the doctor in the office as many times as medically necessary as a membership patient of our practice. In addition, the doctor is available 24/7 via e-mail, text, and personal cell phone.

What does the membership fee cover?

Members enjoy same day/next day appointments, unhurried office visits, annual comprehensive physical, one house call per year, telemedicine visits at no charge, discounted aesthetic/wellness services, and 24/7 access to the doctor via personal cell phone.

What is not covered by the membership fee?

Laboratory tests, immunizations, diagnostic tests, hospitalizations, specialist visits, and medications are not covered by the membership fee. These services are usually covered by your health insurance plan and will be billed to your insurance accordingly.

What is your house call fee?

House call pricing varies based on location and medical service(s) to be provided. Please call to ask about pricing. Most insurances will reimburse up to 80% of the house call fee. We can provide you with an invoice that you may submit to your insurance company for reimbursement.

Do you offer virtual visits?

Yes! We offer telemedicine visits for patients who can’t make it into our office. Virtual visits are included if you are a membership patient of our practice! For all other patients, the cost is $75 for a virtual visit.

What if I need to be hospitalized?

We have partnered with a highly reputable local hospitalist group specializing in Hospital Medicine for your hospitalization needs. This allows us to work closely with your admitting team to coordinate your care and advocate on your behalf.

Where do I park?

We provide complimentary valet parking for all of our patients! The valet parking garage is located on North Tampa Street in the Fifth Third Center directly across from the Bank of America Financial Center.

Are you accepting new patients?

Yes! We are currently accepting new membership and non-membership patients.

BECOME A PATIENT

  • BOOK APPOINTMENT

    Book your appointment by phone or online.

  • INTAKE FORMS

    Fill out paperwork online prior to your appointment.

  • APPOINTMENT TIME

    Your appointment starts on time and lasts as long as necessary.

  • PATIENT OF TAMPA BAY CONCIERGE DOCTOR

    We look forward to caring for you and your family.

TELEMEDICINE

  • VIRTUAL VISIT

    Video appointments make seeing your doctor fast and easy from the comfort of your home, hotel, or office!