Concierge Medicine
Knowledge Base
Answers to common questions about concierge medicine and patient care at Tampa Bay Concierge Doctor.
Basics
Membership & Pricing
Access & Appointments
Services & Care
Medicare & Insurance
Logistics & Coverage Area
Value & Experience
Basics
What exactly is concierge medicine?
Concierge (retainer) primary care is membership-based, trading a monthly or annual fee for smaller patient panels, longer visits, and direct access to your doctor.
How is concierge medicine different from direct primary care (DPC)?
Both use membership fees; concierge practices typically maintain smaller patient panels and include perks often not found in many DPC clinics.
Do you offer house calls in Tampa?
Yes. Tampa Bay Concierge Doctor provides in-home medical visits in the Tampa area.
Who is the physician at Tampa Bay Concierge Doctor?
Dr. Khalid Saeed, D.O., dual-trained in Emergency and Internal Medicine with 30+ years of experience.
Membership & Pricing
What are your membership options and prices?
We offer three tiers with transparent monthly pricing and included benefits.
What do the tiers include?
Depending on tier: unlimited office and telemedicine visits, annual physicals, home lab draws, and house calls.
Is there a limit on how many patients you accept?
Yes. Panels are intentionally smaller to preserve access and time per patient.
What is the cancellation policy?
We request 30 days’ notice to cancel your membership.
How quickly can new members be seen?
We prioritize rapid onboarding; availability depends on current panel capacity.
Is there a trial period?
Policies vary; review the membership agreement for start and cancellation terms.
How do I sign up with Tampa Bay Concierge Doctor?
Choose the tier that fits your needs and enroll through our practice website.
Access & Appointments
Do members get same day or next day appointments?
Yes. Reduced panel sizes allow same-day or next-day access.
Do you offer 24/7 access?
Yes. The doctor is available 24/7 for members.
Are telemedicine visits included?
Yes. Virtual visits are included in memberships.
Do you offer urgent-care style sick visits the same day?
Yes. Members receive same-day/next-day sick visit access.
Do you offer after hours care?
Members get enhanced after-hours access; specifics depend on tier.
How long are appointments?
Visits are typically longer and unhurried due to small panels.
How do I contact my doctor?
Secure app messaging is standard; higher tiers may include the physician’s personal phone.
Services & Care
Do you provide preventive care and annual physicals?
Yes. Annual physicals and preventive care are included.
Can you help with chronic disease management (e.g., diabetes, hypertension)?
Yes. Managing chronic conditions is a core part of concierge internal medicine.
I’m a busy professional—can you manage most issues without sending me elsewhere?
Yes. Concierge internal medicine covers most day-to-day needs and coordinates outside care when needed.
Do you coordinate specialist referrals?
Yes. We coordinate with specialists for members and manage follow-ups.
Will you help manage referrals and follow ups?
Yes. Referral management and follow-up coordination are standard services.
Do you coordinate hospital care?
We coordinate across settings and with hospitalists; ask about current arrangements.
Do you do home lab draws?
Yes. Home lab draws are included in certain tiers.
How many house calls are included?
Six house calls per year; additional house calls available at a discounted rate.
Do you do home visits for acute illnesses (flu, COVID, GI bugs)?
Yes. House calls are available; confirm symptom criteria and scheduling windows.
Do you manage mental health medications or coordinate therapy?
We can manage many primary-care-appropriate treatments and coordinate specialists or therapists.
Do you help with weight management and preventive wellness?
Yes. We emphasize preventive, lifestyle-focused care, including weight management.
What if I need imaging or procedures?
Your doctor orders and coordinates external imaging or procedures and reviews results with you.
Can you order advanced screenings (cardiac, cancer)?
Yes. Your doctor orders appropriate evidence-based screenings and coordinates results.
Are vaccinations and routine injections available?
No. These are handled by your local pharmacy.
Are vaccinations available via house call?
We do not offer vaccinations in our practice, including house calls. These are handled by your local pharmacy.
Do you handle travel medicine or quick forms (sports, school, work)?
Yes. We manage forms and travel advice as part of ongoing care.
Can you coordinate home nursing or physical therapy?
Yes. We connect members with trusted home-based services as needed.
Do you provide pediatrics or just adults?
We focus on adult internal medicine. We do not see children under 18.
Do you provide aesthetics or wellness add-ons?
We offer select wellness and aesthetic options; ask which services and rates apply.
Medicare & Insurance
Is concierge medicine covered by Medicare?
Medicare does not cover membership fees; covered services cannot be billed to Medicare according to the rules.
Can I keep my insurance with a concierge doctor?
Yes. You can use your health insurance for covered items such as lab work, medication, imaging studies, specialist visits, etc.
Do you see seniors on Medicare?
Yes. Concierge practices often see Medicare patients; membership fees are not covered by Medicare.
Do you help navigate Medicare Advantage vs. Original Medicare questions?
We can advise what we can or cannot bill and how membership interacts with your coverage.
Are lab tests included?
Membership may include draws and coordination; lab work itself may bill insurance or be cash priced.
Logistics & Coverage Area
Do you treat patients across Tampa, St. Pete, and Clearwater?
Yes. We serve the Tampa Bay area; confirm your address for house call eligibility.
Can you come to my office or hotel?
Yes. House calls bring the doctor to you; confirm service radius and eligibility with the practice.
What if I move within the Tampa Bay area?
Update your address; house call eligibility depends on distance and tier.
What if I need care while traveling?
Members can message the doctor, arrange telehealth, and get coordinated care as appropriate.
Can my spouse or family join?
Yes. Family members are welcome to join.
Are medications delivered?
We can arrange convenient medication delivery; ask about eligible medications and partners.
Value & Experience
Can concierge medicine save me time vs. a traditional clinic?
Typically yes—short waits, longer visits, and direct access reduce time lost to scheduling and delays.
Can concierge membership reduce ER visits?
Improved access and early intervention can decrease unnecessary ER use; call 911 for emergencies.
TAMPA BAY CONCIERGE DOCTOR HAS BEEN FEATURED IN…
Tampa Bay Concierge Doctor has been recognized by multiple news outlets and publications. We hope this media attention goes a long way in showcasing our credibility and care for our patients.
